Trauma Support Manager

Common Justice is looking for an experienced and trauma-informed person to join the team as Trauma Support Manager.

Common Justice develops and advances solutions to violence that transform the lives of those harmed and foster racial equity without relying on incarceration. Locally, we operate the first alternative to incarceration and victim service program in the United States to focus on violent felonies in the adult courts. Nationally, we leverage the lessons from our direct service to transform the justice system through partnerships, advocacy, and elevating the experience and power of those most impacted. Rigorous and hopeful, we build practical strategies to hold people accountable for harm, break cycles of violence, and secure safety, healing and justice for survivors and their communities.

Common Justice operates a restorative justice-based alternative to incarceration and victim service program for serious and/or violent felony cases such as assault, burglary, and robbery. The project brings 16- to 26-year-olds responsible for crimes together with those they have harmed and their support people in a facilitated dialogue to determine appropriate sanctions to take the place of a prison sentence. The project engages and prepares all parties, convenes the dialogues, and provides supervision and support to both those harmed and those responsible for crime. It aims to meet the needs of people harmed by crime, prevent further violence, minimize the unnecessary use of incarceration, and improve people’s experience of justice.

The Trauma support team is dynamic and growing. Under the direction of the Assistant Director of Trauma Support, the Trauma Support Manager will work in close collaboration with program teammates to continue building out trauma-informed, survivor-centered, healing-directed services rooted in Common Justice’s philosophy.The Trauma Support Manager will listen to and learn from the survivors we serve, including formerly incarcerated people and communities of color directly impacted by criminalization and punishment, Black communities, and other communities of color building movements for survivors and social justice.


The Trauma Support Manager will be responsible for the following duties:

· Participating in screenings and intakes of harmed parties and making recommendations regarding engagement post-enrollment,

· Conduct safety planning with survivors.

· Create and implement individualized healing-oriented service plans with harmed parties (crime survivors) to address their needs arising from the crime and in their lives generally;

· Deliver trauma-informed curriculum and supportive services to survivors; and where necessary connecting harmed parties to appropriate services and supports externally,

· Assisting the team in integrating survivor/harmed party participation into restorative justice circles by crafting agreements with survivors/harmed parties, preparing survivors/harmed parties, supporting them in the circle and after,

· Making regular home, field, and office visits,

· Facilitate groups for survivors with a focus on violence, trauma, coping tactics, and culturally rooted healing strategies; Implementing Common Justice’s trauma education group curriculum, supporting group participants in a community partnership model, and recruiting participants into further engagement and support,

· Supporting and contributing to Trauma Support processes and infrastructure, including weekly meetings and occasional retreats,

· Shaping and participating in internal program presentations, including staff meetings, case conference and training & development meetings,

· Advancing institution-wide initiatives, including by serving on internal committees and/or task forces as needed,

· Collaborating in learning with colleagues from across departments,

· Demonstrating clear understanding and fluency in Common Justice’s survivor/harmed party engagement model, its tools, and internal resources,

· Representing the work publicly as needed; supporting internal Policy, Organizing and Communications teams

· Recording, maintaining, and auditing data for consistency and accuracy using Salesforce

· Contributing to programmatic materials as needed

· Supporting with additional departmental projects as needed.



Candidates must possess the following qualifications:

· B.A/ B.S Required with a minimum of 2-3 years of relevant experience in direct service work.

· Bilingual skills (English/Spanish) preferred.

· Experience working with survivors of crime/trauma and delivering trauma-informed care strongly preferred.

· Excellent communication skills.

· Strong group facilitation skills.

· Experience in conflict resolution, transformative justice and violence intervention;

· Flexibility and ability to manage multiple tasks efficiently.

· Strong organizational skills and attention to detail.

· Serious commitment to social justice.

· Anti-racist analysis and practice.

· Experience working with system-involved youth and/or adults strongly preferred;

· Deep knowledge and understanding of criminalization of communities of color and the criminal justice system;

· Ability to think and work intersectionally, particularly with regard to race, class, gender, sexual orientation, and gender identity, as well as a demonstrated commitment to continual learning in these areas;

· Experience in conflict resolution, restorative and transformative justice, and violence intervention preferred;

· Familiarity with databases including Salesforce, OVS Portal and other relevant entry databases preferred.

· Formerly incarcerated people are strongly encouraged to apply.



Frequent evening and occasional weekend work will be required. This position requires a regular presence in the Bronx, Manhattan, and Brooklyn sites. Some travel within NYC for group work (up to 30% of time).


To Apply

Salary is commensurate with experience within Common Justice’s pay range of $62,500 - $68,500 for a Manager level position. A competitive benefits package is provided, including medical, dental, life, long-term disability insurance, retirement 401(k), and substantial vacation.


Please submit a resume, and cover letter indicating where you found this position to [email protected]. Please include “Trauma Support Manager” in the subject line of your email.